Senior Waiter
(Sommelier and Chef Jobs:
Restaurants)
Full Time
Ahi
Auckland CBD,
Auckland/Northland
We are looking for a Senior Waiter to join our passionate team!
About Ahi:
Ahi, is inspired by the concept of Manaakitanga. Our vision is to deliver a unique dining experience showcasing New Zealand hospitality and the flavour of fine, local New Zealand produce.
The name, Ahi, in Te Reo Māori translates to ‘Fire’. A word that resonates not only in its relevance to cooking but also for its passionate and determined undercurrents.
Working with Ahi:
Ahi boasts an exceptional team of passionate and driven professionals, brought together through shared experiences, with team culture at the heart of everything we do. Ahi provides a sense of belonging to all those who walk through its doors and provides an environment to thrive in.
Job Description:
- Take food and beverage orders, serve orders, answer questions and attend to customer requests
- Maintain an up-to-date working knowledge of all menu items and daily specials
- Use sales techniques to up-sell or add-on sell on menu items
- Maintain a high standard of table service, using established food handling and serving techniques
- Ensure that customers receive efficient and courteous service at all times
- Have a good knowledge of local and international food and beverage
- Carry out any requests by the Restaurant Manager / Supervisor
- Work with bartenders to fill beverage orders
- Work with kitchen staff to process and expedite food orders
- Ensure the restaurant is kept clean and tidy
- Maintain and keep clean restaurant equipment, tables, crockery, cutlery and utensils
- Ensure all food, beverage and non-consumables are accounted for and charged for
- Follow establishment policies – particularly in regard to wastage, breakage and personal grooming
- Ensure that all property is handled with due care
- Be fully conversant with establishment standards, operations and services and carry out duties to these standards
- Deal with customer complaints, queries with authority, or refer to supervisor
- Attend to all customer queries and requests courteously and efficiently and to establishment standards
- Follow set policies to maintain standards for health & safety at work in all restaurant service areas
- Inform the designated management if any hazards are identified that may affect work conditions
- Maintain good working relationships with fellow staff and manager
- Maintain positive relationship between kitchen and front of house staff
Ideal Candidate:
- Excellent communication
- Motivated with a positive attitude
- Adaptable, and able to work in a high pressure environment
- Working with a team of hospitality professionals who are passionate about what they do
- Willing to learn and grow with the team
- Minimum of 1 year waiting experience
- Must have knowledge of New Zealand suppliers
Minimum of 30 hours per week with a maximum of 50 hours per week, consisting of 7 shifts.
