Food and Beverage Assistant Manager (Wine Jobs: Wine Retail & Sommelier)

  Hermitage Hotel

  Aoraki Mount Cook, Christchurch/Canterbury

Job Description

Our Food and Beverage Manager is looking for an Assistant Manager to join their leadership team and support the delivery of continuous improvement to service standards, and world class guest experiences.  

Working across two properties, The Hermitage Hotel and Mount Cook Lodge and five outlets, the Assistant Manager for Food and Beverage will hire, train, resource, and develop the team in close collaboration with the Food and Beverage Manger, Restaurant Managers, and Team Leaders.

What you will be doing 

• Work closely with the FBM, Executive Chef and senior chef on duty to ensure cohesion of service and excellent guest experience.
• Contribute to driving sales, revenue, and exhibiting cost saving strategies.
• Compile annual budget, check variance reports, weekly department reports, and any other reports deemed necessary.
• Monitor the work of team members to ensure that established policies and procedures are being met and strictly followed, including food and work safety policies.
• Oversee, and follow-up on errors to rectify issues, optimise the guest experience, identify training opportunities to reduce recurrence.
• Coach, guide and instruct assigned personnel in the proper performance of their duties.
• Assist F&B Manager in talent recruitment, growth, and culture development.
• Establish and administer training programs within the outlet, including new employee’s orientation.
• Coordinate the maintenance and development methods for high-quality service of food and drink
• Assist in ordering supplies, and inventory control and establishing relationships
• Assist in menu planning, development and meal specials

What you will bring to the role 

• A minimum of 2 years’ experience in a similar role or at a senior operational level within Food and Beverage / Tourism / Hospitality
• An eye for detail and the ability to motivate and lead a team
• Experience with F&B systems, processes, and procedures
• Computer literacy in Microsoft office and booking systems
• Strong time management skills, mentoring/coaching, problem solving abilities
• Excellent communication skills both written and verbal
• A Duty Managers Certificate or the ability to obtain one
• Currently working and/or residing in NZ would be an advantage