Food and Beverage Attendant & Team Leader - Cordis, Auckland
(Wine Jobs:
Management & Administration)
Full Time
Cordis, Auckland by Langham Hospitality Group
Auckland CBD,
Auckland/Northland
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
Positioned in the heart of Auckland's vibrant arts and culture district, Cordis, Auckland by Langham Hospitality Group is an award-winning luxury hotel with a large team of passionate professionals building great memories for our guests every day. With 640 beautifully appointed guest rooms and 18 flexible meeting spaces, the hotel has been part of Auckland’s landscape for decades. By joining our team, you'll play a vital role in fostering the long-term growth of New Zealand’s Leading Hotel (World Travel Awards 2024) and contribute to delivering unparalleled guest experiences. With great perks and a welcoming work culture, Cordis, Auckland delivers an inspirational environment to grow and develop your skills on your hospitality journey.
(Please note that you must already have work rights in New Zealand to be considered for this role)
Are you passionate about hospitality and delivering exceptional guest experiences? Cordis, Auckland is looking for Food & Beverage Attendants and Food & Beverage Team Leaders to join our dynamic team! Whether you’re starting your career or looking to step into a leadership role, we have exciting opportunities for you.
Why Join Us?
At Cordis Auckland, we offer a supportive environment where you can learn, grow, and thrive. Plus, enjoy fantastic benefits, including:
- Discounts on dining and accommodation
- Free nights at our overseas hotels
- Duty meals provided
- Discounted car parking ($5.50 per day)
- Uniform provided & laundered for you
Your Role & Responsibilities may include:
- Delivering high-quality service across all Food & Beverage areas, ensuring exceptional presentation and guest satisfaction.
- Upselling menu items and proactively responding to guest feedback to enhance the overall experience.
- Demonstrating strong knowledge of beer, wine, and spirits to provide accurate recommendations.
- Ensuring all food and beverage items served meet the highest standards of quality and presentation.
- Addressing guest concerns with professionalism and a solution-focused approach.
- Ensuring food safety standards are met and accommodating allergy or dietary requirements accurately.
- Our Team Leader will also train and support new team members, providing guidance to help them succeed, while motivating and inspiring the team with feedback to enhance skills and deliver exceptional service.
Our ideal candidate will have:
- Relevant experience in a Food & Beverage role, with a strong understanding of service standards and attention to detail.
- Excellent communication skills and a passion for creating memorable guest experiences.
- Strong knowledge of beer, wine, and spirits, with the ability to make recommendations and support team operations.
- A proactive approach to learning new service styles and developing your hospitality career.
- Impeccable presentation and grooming standards.
- Full flexibility to work a 7-day rotating roster, including evenings, weekends, and public holidays.
