Food & Beverage Supervisor
(Wine Jobs:
Management & Administration)
Full Time
Hotel Grand Chancellor Auckland
Auckland CBD,
Auckland/Northland
Job Description
Hotel Grand Chancellor Auckland is part of the Grand Hotels International group with hotels located throughout New Zealand, Australia, Malaysia, and Singapore. Known for quality accommodation, exceptional service, convenient locations and outstanding conference and meeting facilities, we take pride in delivering memorable guest experiences.
Located in the heart of Auckland's CBD, our hotel offers modern amenities, a vibrant dining scene, and a welcoming atmosphere. We are looking for an enthusiastic Food & Beverage Supervisor to support the Restaurant & Bar manager in overseeing our Restaurant & Bar, Cafe, and In-Room Dining operations.
This position will provide guaranteed 30 hours per week, and candidates must be available for a 7-day rotating roster, including weekends.
As an integral member of the food and beverage leadership team, you will play a vital role in upholding standards and delivering service to our guests.
The ideal candidate for this role will:
- Have at least one years' experience as a Food & Beverage Supervisor
- A Hospitality degree or diploma
- Flair & passion for the food and beverage industry with excellent food and beverage product knowledge
- Be enthusiastic about delivering great customer service
- Ability to lead, develop and motivate a team
- Ability to multi task and think on their feet in a busy environment
- A positive and proactive attitude
- Excellent communication skills
- Flexibility to be available Monday through to Sunday including mornings, afternoons and evenings.
This position will include, but is not limited to:
- Supervise the Food & Beverage operations of the hotel outlets ensuring all guests are provided with an efficient and friendly service with consistent high quality products
- Ensure guest satisfaction by assisting the Restaurant & Bar Manager with hands on supervision and leadership
- Developing and driving the team to deliver exceptional and memorable service by leading by example in delivery and enhancing product knowledge
- Understand menu content, any menu changes and promotional activities
- Supervise the Food & Beverage operations of the hotel outlets ensuring all guests are provided with an efficient and friendly service with consistent high-quality products
- Developing and driving the team to deliver exceptional and memorable service by leading by example in delivery and enhancing product knowledge
- Understand menu content, any menu changes and promotional activities
What we offer our employees
- We support and pay the living wage.
- Accommodation discounts at Grand Chancellor hotels in New Zealand and Australia
- Food & Beverage discounts at Hotel Grand Chancellor Auckland
- Reward and recognition programs, including Chancellor Anniversary Nights and our Star Card incentive programme.
