Food and Beverage Supervisor
(Wine Jobs:
Management & Administration)
Full Time
Hilton Lake Taupo
Taupo Central,
Bay of Plenty/Waikato
Working for Hilton
Overlooking beautiful Lake Taupo, Hilton Lake Taupo is a 113 room hotel resort. We have a fitness centre, sauna, steam room, spa, heated swimming pool and tennis courts.
Our onsite restaurant Bistro Lago is a dining destination for both international visitors and locals, and, our conference and event areas offer unique spaces filled with natural light.
Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all.
Job description
A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.
What will I be doing
As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Supervise Food and Beverage Outlet operations
- Communicate and delegate tasks to the team
- Ensure compliance of brand standards
- Manage guest queries in a timely and efficient manner
- Represent needs of the team
- Assist Food and Beverage management with achieving financial targets
- Assist Food and Beverage management with training and development of team members
- Assist with annual and mid-year appraisals with team members under your responsibility
- Comply with hotel security, fire regulations and all health and safety legislation
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
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What are we looking for?
A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous Food and Beverage experience
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in hotel industry
- Previous experience in supervising and/or delegation
- Willingness to develop team members and self
What is in it for you?
- Team Member meal per shift in the team dining room
- Discounted Go Hilton Team Member Travel Program
- Hotel Food & Beverage discounts
- Learning and development opportunities
- Hilton University which offers numerous online courses
- The opportunity to move within departments and the brand
- Team Member meal per shift in the team dining room
- Thrive at Hilton supports our team’s well-being and performance
- Employee Assistance Program
- Uniform dry-cleaning
